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Grievance Redressal Mechanism

In accordance with Indian IT and fintech compliance requirements, we maintain a grievance redressal system.

If you have complaints, concerns, or grievances related to:

  • Services
  • Data usage
  • Website practices
  • Loan facilitation

You may contact our Grievance Officer:


Grievance Officer

Name: Deepak Kumar
Company: FinoNext Financial Services & Consultant Pvt. Ltd.
Email: grievance@finonextfinance.com
Phone: +91 8527422296
Registered Office Address: Office No.-102, First Floor
Building No.-13, Veer Savarkar Block
Near Nirman Vihar Metro Station
Shakarpur, Delhi – 110092

We aim to:

  • Acknowledge complaints within 48 hours
  • Resolve grievances within 30 working days (subject to applicable laws)